Suitable for -
General description of duties
The main purpose of this role is to assist members of the public that visit the centre.
Main tasks
To act as the first point of contact for visitors to the centre and promotion of the centre
To organise promotion and meetings to promote the centre for the benefit of users and the wider public of Leegomery in a safe and responsible way
To organise and promotional calendar of activities in negotiation with the events coordinator, the centre manager and board
To promote the centre through as wide amount of media as possible in a safe and responsible way
Answering phone calls and taking messages
To support users of the centre to get the most out of the centre
Maintain clean and tidy reception area
Keep noticeboards and leaflets up to date
Ensure that rooms are prepared in advance for building users and events
Take payments and process using the till
Any other tasks as requested by the centre manager
Good communication and inter personal skills Basic reading, writing and maths skills Able to work in an organised manner Able to work as part of a team Experience of use of social media in a positive and responsible way Personal qualities A polite, calm approach to the public Punctual and reliable Supportive of The Leegomery CC and its commitment to making the centre accessible and welcoming Commitment to the equality and diversity of the local community
Training and support
Volunteers will receive induction training and will learn day to day skills over a period of time by shadowing an experienced volunteer or worker. Will need to complete the appropriate Ollie online training courses, especially around GDPR and data collection, viruses and promotion of services
References
One reference will be required before starting. Preferably this will be someone who has known you in a personal, work or voluntary capacity for at least two years.
